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Posts tagged why feedback forms fail

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A Rating Tells You What. A Conversation Tells You Why.

A Rating Tells You What. A Conversation Tells You Why.

9 July 2026Trueings teamconversational feedback feedback conversation vs survey qualitative feedback for consultants the follow-up question in feedback useful client feedback why feedback forms fail

A rating tells you where you landed and nothing about how you got there. Here is why the follow-up question, the one a form can never ask and your clients never will, is where the useful feedback actually lives.

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